Best Conference / Events Team (Venues)
Barbican, Barbican Business Events
The Barbican Business Events team is a vibrant and dedicated group of professionals bringing 200+ years of experience to the venue. They are the reason the Barbican retains its reputation as a world leading destination for events, ranging from high-profile international conferences, product launches and celebrations to intimate meetings, photo shoots and more.
The team’s longevity and stability reflect their commitment to the venue and their own growth, with many having worked together for over a decade. This fosters an environment where creativity, innovation, and excellence are the norm.
The team’s structured approach to clients and their events is underpinned by advanced tools and training, ensures seamless execution regardless of scale or complexity. In the last year, business events have:
*delivered 402 events — up 14%.
*boosted attendee numbers by 13%
*exceeded targets by £58k
*delivered £2.8million into the arts and education programmes
The Business Events team exemplifies excellence through its innovative solutions, exceptional customer service, and cohesive teamwork. Their expertise in negotiation and cost management, coupled with their dedication to delivering outstanding customer experiences, has resulted in significant increases in both the number and scale of events hosted at the Barbican, making them worthy winners.”
De Vere Beaumont Estate, Conference & Events Team
De Vere Beaumont Estate was originally built in the 18th Century as a private home for Lord Weymouth. In 2016 the property started a £15 million repositioning project which completed in summer 2022. This encompasses the creation of new luxury bedrooms, opening of 1705 Restaurant and Bar, renovation of the Beaumont Restaurant, refurbishment of the main reception, Gym, and all communal areas, 429 bedrooms and an overhaul of the property’s 45 meeting spaces to bring them in line with De Vere’s Smart Space meetings concept. The hotel is in 42 acres of manicured gardens and grounds where teambuilding and outdoor events can take place, with the addition of outdoor Wi-Fi so guests and delegates can always stay connected.
De Vere Latimer Estate, Conference & Events Team
De Vere Latimer Estate is located on the edge of the Chiltern Hills, overlooking the beautiful Chess Valley, yet only a 5-minute taxi from Chalfont and Latimer Station on the Metropolitan Line which provides a direct link to London.
The grade II listed building, which has an intriguing history, provides a picturesque backdrop to all kinds of events with its red brick façade against a background of lush green lawns. The hotel offers 27 flexible meeting rooms for conference, training, team building and weddings.”
Hilton London Metropole, Conference and Events Team
At the heart of Hilton London Metropole’s success is our Operations team. A talented, dedicated and passionate team of 35 committed to delivering exceptional conferences and events. Our team has exceeded financial targets, executed 444 successful events in 2024, serving over 335,442 covers and celebrated multiple promotions.
Our structure ensures seamless event execution, from pre-event planning to real-time problem-solving and post-event evaluation. Floor managers oversee sections of the hotel, ensuring clients have support, while supervisors handle on-the-day logistics.
Our success is built on a strong team culture, collaboration, and a client-first approach. What sets us apart is our ability to provide a personalised experience in a large-scale venue. We remember client preferences as small as coffee choices, ensuring guests feel valued. Our hotel’s story, sustainability initiatives, and community engagement, like our partnership with The Felix Project, make us a standout venue and team.
Our resilience and adaptability have ensured continued success. By combining experienced team members with new ones for fresh experience and ideas, we maintain high standards while evolving to meet client needs. At Hilton London Metropole, we don’t just host events—we create memorable experiences that keep clients coming back and that’s down to our team. ”
London Hilton Park Lane, Conference & Banqueting team
Hilton Park Lane’s Conference Banqueting team of 60 members is a highly skilled and dedicated group of professionals committed to delivering exceptional five-star luxury experiences.
Each team member plays a crucial role in ensuring seamless execution of a wide range of high profile events ,including corporate meetings, conferences and gala dinners. Their role is to plan, coordinate the service and check guest satisfaction.”
Marylebone Cricket Club, Events & Experiences Team
The Events & Experiences Team at Lord’s Cricket Ground comprises nine professionals with a combined 105 years of experience. Their primary role is to drive commercial revenue through venue hire, corporate events, ticketed experiences, and exclusive Members’ Events, ensuring Lord’s remains a world-class event destination.
Managing the entire event process, they collaborate with operations, catering, and marketing to deliver seamless, high-quality experiences. Beyond logistics, they build strong client relationships, securing repeat business and long-term partnerships.
The team continuously develops strategic event packages to attract new audiences and maximise revenue opportunities. Through innovation and exceptional service, they create unique, memorable experiences that set Lord’s apart, upholding its rich heritage and prestige.”
Millennium Point, Millennium Point Events
Millennium Point is a landmark public building and venue in the Eastside of Birmingham. As a leading conference and events destination in the city, we are synonymous with first-class conferencing.
Our highly experienced team has over 150 years combined experience within the industry, whilst our impressive, versatile spaces and bespoke packages offer clients flexibility to suit their scope and budget. Additionally, the unique aesthetic and enhanced technology of our facilities encourage clients to think innovatively about their conferences.
Nottingham Venues, Conference and Events Team
Nottingham Venues’ Conference and Events Team has played a pivotal role in our business’s record-breaking success over the past two financial years, contributing to 50% of our overall revenue growth. Unwavering commitment to guest satisfaction has led to an impressive 80% client retention rate, with major annual events choosing to return due to our seamless organisation and outstanding service.
Our ‘People First’ management philosophy underpins everything we do. By fostering a highly engaged and motivated team, we have achieved a 77% employee recommendation rate.
Initiatives such as Guest Flow Analysis and our Inspire to Lead programme have driven operational excellence, enhanced financial performance, and ensured long-term talent development.
We have successfully navigated challenges such as staff recruitment and retention, kitchen efficiency, and service bottlenecks. By becoming a Real Living Wage employer, implementing strategic team restructuring, and enhancing internal communication, we have not only overcome these obstacles but emerged stronger than ever.
What sets us apart is our personalised, guest-first approach, strong leadership development, and seamless collaboration between sales, planning, and operations. Through continuous improvement, strategic investments, and an unwavering commitment to excellence, our team has positioned Nottingham Venues as the premier choice for meetings and events in our market.
The Venues Collection, Eastwood Hall
The Eastwood Hall team demonstrated exceptional teamwork and problem-solving while hosting Team USA for the FIT Touch World Cup Tour in July 2024. Managing 300 international guests for two weeks required precise coordination across multiple departments.
Their efforts not only contributed significantly to the venue’s financial success but also reinforced Eastwood Hall’s reputation for hosting sporting teams. The Eastwood Hall team meticulously planned every aspect of the booking, from tailored nutrition plans to organising daily ice baths and accommodating late-night and early-morning schedules. Their adaptability and proactive approach ensured the athletes’ needs were met without disrupting other ongoing events, including three weddings and multiple conferences.
Despite challenges such as time zone differences, increased demand on facilities, and the complexity of hosting 15 international sports teams, the Eastwood Hall staff worked collaboratively to deliver a seamless and friendly experience. Their efforts resulted in outstanding guest feedback, boosting customer satisfaction scores and leading to the creation of a dedicated sports page to attract future bookings.
By going above and beyond in service delivery, Eastwood Hall has positioned itself as a leading venue for hosting international sports teams for major events.
The Waldorf Hilton, London, Groups, Conference & Events Team
The Waldorf’s Conference and Events (C+E) team is not defined by just one event; rather, it shines in a diverse range of meticulously planned and flawlessly executed occasions, showcasing our versatility. From pre-contracting to delivery, our teams work seamlessly to ensure consistent success.
Our client journey starts with a comprehensive pre-conference meeting, setting the tone for exceeding expectations. An annual hotel buyout for a conference, transforming 200 rooms into meeting spaces for 2000+ attendees, exemplifies our team’s creativity and capability to handle large-scale events.
Collaboration is key within our team, evident in pre-planning meetings that unite all departments toward a flawless event execution. Adaptability and versatility characterise our approach, allowing us to tackle unique challenges and requests. Attention to detail is a core principle, especially in personalising weddings and accommodating specific requests, contributing to a high rate of returning clientele.
Our dedication is highlighted in collaborations, such as collaborating with our former head-chef to craft an authentic Spanish menu for our client’s Spanish-themed event. Creative solutions, like transforming a restaurant into a cloakroom for 900 guests, showcase our ability to overcome logistical challenges.
Success for us extends beyond individual events, measured through repeat clients and elevated survey scores.
